Privacy Policy

This Privacy Policy describes how The Modern Caravanserai SAS use and process information about you. This Privacy Policy applies when you use our website, communicate with us through our customer support or via social media, and otherwise interact with us. 

Who we are

Vivitee is a pet supplies’ brand.
Vivitee is a trademark registered at the USPTO by The Modern Caravanserai SAS.
Our website address is : https://vivitee.pet

The data we collect

The different kinds of data we are collecting are the following ones :

  • Identification and authentification data such as IP address, security log.

We may collect these data in order to protect and prevent the website from cyberattacks.

  • Contact information (first name, name, e-mail address)

We may collect these data to answer your questions sent from our contact form.

  • Web browsing data (device used to visit the website, location (country), pages viewed, amount of clics)

We may collect these data to improve the user experience on the website, and provide more relevent contents. Web browsing data is anonymised.

Why do we process these data ?

  • Respond to your request via the contact form.
  • Secure our website to prevent computer attacks
  • Enhance security by protecting you against fraud and abuse
  • Carry out analyses and measurements to understand how our website is used.

No promotional e-mail will be sent to you following your request to contact us via our contact form.

E-mailing

Vivitee will only use your contact details for commercial purposes if you have subscribed to our newsletter or any of our downloadable content (e-book, white paper, videos…)

This processing is based on Vivitee’s legitimate interests for the purposes of carrying out its commercial and prospecting activities.

You will be able to unsubscribe to the mailing list in the footer of every single e-mail sent by Vivitee to your e-mail address.

Partners who may have access to your personal data

Vivitee is using the tool “Site Kit” by Google and Google Analytics to get statistics about :

  • Pages viewed
  • Type of device used (computer, phone or tablet)
  • Location (country)
  • Number of clicks on site

Vivitee has not authorized Google to transfer its data to its other services/subsidiaries for processing

Vivitee is using Mailerlite to send newsletters and marketing e-mails.

The data provided to MailerlLite are :

  • Your e-mail address
  • Your first and last name

 

Cookies

Cookies are small text files that your browser stores on your device (computer, smartphone, tablet, etc.) when you open a web page.

Vivitee is using statistical and functional cookies on its website https://www.vivitee.pet

 

Contact

In case you have questions or claims, please contact us via the contact form.